Sofia가 비건 인증, 성분 안전성, PDRN 링클 패치 등 구체적인 질문을 던진다. Irene는 자신 있게 답하되, 모르는 부분은 정직하게 ‘확인 후 회신’을 약속하며 신뢰를 쌓는다.
1. 5 PICK · 핵심 문장 채우기
3 MIN
1
That's a great — let me explain.
좋은 질문입니다. 설명드릴게요.
2
All our products are vegan and cruelty-free.
저희 모든 제품은 완전한 비건이며 동물실험을 하지 않습니다.
3
The PDRN patch is designed to fine lines.
PDRN 패치는 잔주름을 집중 케어하도록 설계되었습니다.
4
We can you the full ingredient list.
전체 성분 리스트를 제공해 드릴 수 있습니다.
5
Let me get back to you that by email.
그건 이메일로 다시 답변드리겠습니다.
questionfullytargetprovideon
2. TALK · 실전 비즈니스 대화 (▶ 대화 전체 듣기)9 MIN
❓ Answering the buyer's first questions (바이어의 첫 질문 응대)
Buyer
Before we go on, are all your products certified vegan?
Irene
Yes, fully vegan and cruelty-free — every single item.
Buyer
And are they safe for sensitive skin?
Irene
They are. We avoid common irritants and test for skin comfort.
Buyer
Can you share the full ingredient lists?
Irene
Of course. We can provide complete lists for every product.
Buyer
Great. I also noticed the PDRN Patch Master — what does it do?
Irene
It's designed to target fine lines around the brows and smile lines.
Buyer
Is the PDRN plant-derived in your version?
Irene
Good question — let me confirm the exact source and get back to you by email. I'd rather be accurate than guess.
Buyer
No problem, I appreciate the honesty.
Irene
Thank you. I'll send all the details right after our meeting.
3. ASK · 튜터와 이야기하기
7 MIN
Q1
How do you answer a tough question you're not sure about?
Q2
Why is honesty important when a buyer asks for details?
Q3
How do you promise a follow-up politely in English?
Q4
What documents might a clean-beauty buyer ask for?
Q5
How do you keep confidence while saying "I'll check"?
MISSION 바이어의 첫 질문에 영어로 응대하기
아래 네 가지 내용을 이어서 한 번에 자연스럽게 말해보는 것이 오늘의 목표입니다. · 6 MIN
① 질문을 긍정적으로 받아주기 ("Good question")
② 비건·안전성에 대해 자신 있게 답하기
③ 모르는 부분은 정직하게 '확인 후 회신' 약속하기
④ 필요한 자료 제공을 제안하며 신뢰 주기
📝 EXAMPLE
That's a great question. All our products are fully vegan and cruelty-free, and we can provide the complete ingredient lists. As for the exact PDRN source, let me confirm and get back to you on that by email — I'd rather be accurate than guess. We're happy to meet whatever documentation your clean-beauty standards require.